Be your campus detective

It’s common for each Webmaster in command of a e-learning mission, obtain inquiries about eventualities inherent to a on-line course. At first look they appear like errors, however going into element concludes the reality of the case. Monitor and analyze totally different information in your Academic campus to resolve them. Learn on if you wish to know tips on how to do it.


At what time did such consumer ship the analysis? What occurred in a classroom in a sure time vary? At what time did the customers enter the videoconference room? These and plenty of different questions are widespread within the work of a Webmaster when attempting to handle the queries he receives from the academics of his Campus Digital.

With the choice of Traceability you may reply these questions. An excel spreadsheet is generated that exhibits a listing of all of the actions carried out by customers throughout the Academic campus in a sure time vary.


Let’s do it

This video tutorial exhibits tips on how to extract information from Traceability from the Analytics menu positioned within the administration of your Campus digital instructional:

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Traceability Location

This selection is in varied elements of the menu Analytics:

Traceability in Lecture rooms

It’s used to view all of the actions carried out by all of the customers in a selected classroom. It’s also doable to enter a selected consumer

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Traceability in Customers

It’s used to see all of the actions carried out by a selected consumer in all the school rooms the place he’s registered, and / or in a single particularly.

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Interpret the info

Inside the Traceability excel generated, columns equivalent to: date and time of entry, consumer IP, consumer title, part of the classroom the place they entered and what motion they carried out might be displayed, for instance: Show of acquired message; Realization of the analysis ‘partial examination’ of the unit ‘Unit 1B’; Obtain file hooked up to the message; and many others.

The significance of those information is that the Webmaster can, primarily based on the question acquired, monitor the consumer concerned, or the date of an eventuality, see the actions recorded and analyze them to interpret the actual scenario.


Case of use

A Webmaster receives the next criticism from a trainer.

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Case evaluation

Confronted with this declare, the Webmaster generated the Traceability excel for that classroom.

To do that, he entered> Analytics> Lecture rooms, and from Filter wrote the title of the classroom in query, added the date vary 05/31/2021 – 06/01/2021. From the record, he selected the classroom and clicked on the “Generate” button within the Traceability column.

With the excel file open, it started to trace what occurred between 12:50 pm and 1:05 pm on 05/31, to confirm if the analysis was closed sooner than deliberate.

Studying the registered actions, he discovered that the customers for whom the supply of the examination was not counted, it was as a result of they delivered after hours, that’s, after 1:00 p.m.

With this straightforward monitoring, the Webmaster was in a position to answer the trainer and touch upon what really occurred, counting on the info recorded within the system.

Cecilia Mohni
Academic Social Division

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